JD Homes respects your privacy. This policy explains what personal information we collect through jdhomes.net.au, why we collect it, and what we do with it. It is written to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Who we are
JD Homes is a residential building company operating in the Australian Capital Territory and surrounding New South Wales. Our website address is https://jdhomes.net.au. You can reach us on 0411 473 170 or at info@jdhomes.net.au.
What we collect
When you submit an enquiry through our website, we collect the information you choose to give us. That is your name, phone number and email address, and optionally your suburb, the type of build you are considering and any details you add about your project.
We do not ask for and do not want sensitive information such as financial account details, identity documents or health information through the website. Please do not send these through our forms.
Our web host and analytics tools also record standard technical information such as your IP address, browser type, the pages you visit and the time of your visit. This is used to keep the site secure and to understand how it is used.
Why we collect it
We use your enquiry details to respond to you, to discuss your project, to provide quotes and information you have asked for, and to keep in touch about your build if you become a client. We use technical and analytics data to improve the website and protect it from misuse.
We do not sell your personal information. We do not share it with third parties for their own marketing.
Cookies and analytics
This website uses cookies to make it work properly and to measure how it is used. We use Google Analytics through Google Site Kit, which sets cookies and collects usage data. You can refuse or delete cookies through your browser settings, though some parts of the site may not work as well if you do.
Embedded content
Some pages include video embedded from YouTube. When you play a video, YouTube may set cookies and collect data about your interaction with it, in the same way as if you had visited YouTube directly. That activity is governed by Google’s privacy policy, not ours.
Who we share your data with
We share your information only where it is needed to deliver our service or where we are required to by law. That can include our web host, our email provider, and trades or consultants working on your project where relevant. We require anyone handling your information on our behalf to protect it.
How long we keep it
Enquiry records are kept for as long as needed to respond to you and to meet our record keeping obligations, then securely deleted. Records relating to a completed build are retained for the period required under building and tax law.
How we protect it
Our website uses an encrypted connection. Access to enquiry records is limited to people who need it. No system is perfectly secure, so we cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.
Your rights
You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Email info@jdhomes.net.au or call 0411 473 170 and we will respond within a reasonable time.
If you are not satisfied with how we have handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always available at this address.
Last updated: September 2026.